Shipping Policy
Standard ground shipping is always complimentary to the US lower 48 states. Orders placed before 5 pm are processed on the same day, and you can expect to receive your products within 3-5 business days. Orders placed after 5 pm will be processed on the next business day.
Return Policy
If for any reason you need to return or exchange products purchased from their store, they have made the process as simple as possible. Contact their customer service team within 15 days of receiving your order to initiate a return or exchange successfully.
Refund Policy
Refunds and exchanges are only available if the product remains new and unused, with the original packaging intact. The product must be free from dirt, damage, and wear from use, storage, or transport. If you have removed the product from its packaging, ensure it is repacked identically to how you received it, including all original parts.
Discount
To sincerely thank healthcare workers, first responders, and active and veteran military personnel who are or have been on the frontlines, White Duck Outdoors is proud to offer a 10% discount storewide.