Werise Lighting is a pioneering company dedicated to advancing solar outdoor LED lighting technology with a strong commitment to sustainability and social responsibility. Founded in 2009 by He Ting, who identified the potential of solar photovoltaic technology early on, we focus on providing innovative, eco-friendly lighting solutions that contribute to combating the global climate crisis and energy shortages. Our comprehensive product range includes solar-powered floodlights, streetlights, and garden lights, acclaimed for their durability, efficiency, and cutting-edge design. As a reputable brand with over a decade of experience, Werise Lighting has established a solid market presence and is recognized for its reliable quality and innovative spirit. We also actively participate in charitable projects to bring sustainable lighting options to remote and underserved areas, demonstrating our commitment to making a positive global impact. Our key promise to customers is delivering high-quality, sustainable lighting solutions that blend advanced technology with environmental consciousness, ensuring safety and convenience for all users.

Refund Policy

If you are not satisfied with your purchase, you may return the product within 30 days of receipt for a replacement or a refund of the product price minus shipping fees, packaging fees, and a restocking fee of at least 20% of the original price, depending on the condition of the returned items. Please ensure the item is returned in its original packaging with all accessories, and in the same condition as when you received it.

Returns and Compensation Process

Refunds via PayPal may take up to 48 hours to process and appear in your account. Credit card refunds typically take between 7 to 14 business days to be reflected in your account. The exact duration depends entirely on your credit card provider and any intermediaries involved.

Shipping Policy

All items will be shipped from the USA warehouse based on availability and your location. Free shipping is available for orders within the USA and Canada. Orders are usually shipped via UPS, USPS, DHL Express, or Amazon Logistics. Processing your order generally takes 1-2 business days, excluding holidays and weekends. Shipping typically takes 2-4 business days.

Warranty

We are committed to ensuring your satisfaction. If you encounter any quality issues within the warranty period, you can contact us for a replacement.