Payment Methods
They accept the following forms of payment: Credit Card (Visa, MasterCard, American Express, Discover, JCB), Debit Card (Visa, MasterCard, Discover), PayPal, and PayPal Credit.
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Shipping Policy
VeSync ships via FedEx and USPS. They provide free shipping on orders over $20. When placing an order, please ensure that you enter the correct name, address, and contact details to guarantee successful delivery.
Return Policy
All refund returns must be authorized by VeSync within 30 days of delivery, accompanied by a valid RMA number. A return label will be sent to your email for returns. Refunds will be processed through the same payment method used for the purchase.
Warranty Policy
VeSync warrants products (Levoit, Cosori, Etekcity) against defects in materials and workmanship for a period of 2 years from the date of original purchase under normal use and conditions.