Vesync is a leading smart home solutions provider committed to simplifying modern living through innovative, high-quality products. As the parent company of trusted brands like Etekcity, COSORI, and Levoit, Vesync offers a diverse range of home and kitchen appliances, electronics, and accessories designed to enhance comfort, convenience, and well-being. Renowned for their reliability and affordability, these brands are supported by the seamless Vesync app, ensuring an integrated smart home experience. With a strong reputation for quality and customer satisfaction, Vesync is dedicated to providing sustainable, user-friendly solutions that meet the evolving needs of consumers globally. Our commitment includes offering value-driven products, ensuring customer happiness with excellent service, and making smart living accessible to everyone.

Payment Methods

They accept the following forms of payment: Credit Card (Visa, MasterCard, American Express, Discover, JCB), Debit Card (Visa, MasterCard, Discover), PayPal, and PayPal Credit.

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Shipping Policy

VeSync ships via FedEx and USPS. They provide free shipping on orders over $20. When placing an order, please ensure that you enter the correct name, address, and contact details to guarantee successful delivery.

Return Policy

All refund returns must be authorized by VeSync within 30 days of delivery, accompanied by a valid RMA number. A return label will be sent to your email for returns. Refunds will be processed through the same payment method used for the purchase.

Warranty Policy

VeSync warrants products (Levoit, Cosori, Etekcity) against defects in materials and workmanship for a period of 2 years from the date of original purchase under normal use and conditions.