Founded in 1921, Filofax is a historic leader in personal organization, renowned for its premium office and planner products that blend tradition with innovation. With a rich legacy originating from London, our brand has grown to become a trusted name worldwide, stocked by prestigious retailers like Harrods, Bloomingdale's, and Seibu. At us.filofax.com, we are committed to providing high-quality organizers, notebooks, and office supplies that help consumers stay organized and enhance productivity. Our core value lies in offering durable, sustainable materials and exclusive designs that combine functionality with style. As a recognized brand with a storied history, we promise reliable service, authentic products, and a seamless shopping experience for all your organizational needs.

Shipping Policy

Orders over $55.00 qualify for free shipping and are typically shipped via UPS Sure Post service, with delivery taking up to 8 business days. Please be aware that delivery to Alaska and Hawaii might require additional time. For Canadian orders over $55.00, free shipping is provided through UPS Standard.

Exchange Policy

We regret that exchanges are only accepted for defective products. If your item(s) are faulty, please contact us within 7 days of dispatch. If you ordered the wrong item, you should return it for a refund and place a new order for the correct product.

Return Policy

If you are unsatisfied with any item purchased from Filofax, you may return it in its original condition and packaging within 28 days of receipt. We will then refund the purchase price of the item.