Return Policy
Returns must be initiated within 28 days of your delivery date. Items should be unworn, unwashed, undamaged, and must include the Webster security tag along with the original brand tags, box, and/or dust bag.
International Return Policy
DHL is the primary shipping carrier supported by Global-e. Please note that shipping costs and any import taxes or duties paid are non-refundable.
International Exchange Policy
Currently, The Webster does not accept exchanges for international orders. To ensure you receive the correct size or style, they recommend placing a new order via the website immediately and returning the original order that did not meet your needs.
Shipping Policy
They offer free ground shipping on all U.S. domestic orders. Both ground and express shipments are delivered within 1-5 business days, with delivery services available Monday through Friday.
Payment Methods
They accept American Express, Visa, MasterCard, Discover, UnionPay, Diner's Club, and JCB. Payment can also be made through PayPal and Apple Pay.