SCOUT Bags is a trusted lifestyle brand dedicated to creating colorful, functional, and durable accessories for everyday life. Founded in 2004 by Deb Waterman Johns and her husband Ben, the company was born out of a need for sturdy, affordable totes that could handle busy family life. Renowned for their vibrant patterns and meticulous design, SCOUT offers a wide range of handbags, luggage, and travel gear that combine style with practicality. As a family-owned business committed to quality and innovation, SCOUT has garnered a loyal customer base and a reputation for trustworthy products. Their focus on sustainable materials and limited-edition designs exemplifies their dedication to responsible manufacturing and unique expression. Customers can enjoy a seamless shopping experience through their website and flagship store, with key benefits including free returns and exclusive patterns. With a blend of professionalism and approachability, SCOUT continually strives to empower consumers to stay organized, stylish, and balanced in their daily adventures.

Shipping Policy

Ground shipping is a flat rate of $10.50. Free ground shipping is available for orders $100 and above. Orders typically ship within 1-3 business days (Monday-Friday) from Covington, VA. Personalized items will ship within 3-6 business days.

Return Policy

They accept and process a full refund within 30 days of delivery. All products must be returned in the same condition as when received: unused, unworn, unwashed, with all original tags attached.

Guarantee Policy

The In the Bag Guarantee states that they will happily replace—free of charge—any damaged, defective, or non-performing SCOUT product within one year of the original purchase, provided the product was purchased directly from their scoutbags.com website.

Gift Cards

Gift Cards can be purchased through their official website. Electronic gift cards are sent via email to the recipient.

Payment Methods

They accept American Express, Discover, MasterCard, Visa, PayPal, Apple Pay, and Google Pay.