In Distribution
ROSSIGNOL's official flagship store provides free shipping on all products. They partner with SF Express and MS as their delivery service providers, and currently do not offer the option to specify a preferred carrier. By default, all orders are shipped via SF Express. For areas that SF Express cannot directly service, shipments will be forwarded to EMS.
Scope of Commodity Distribution
Their delivery services are limited to mainland China only.
Order Delivery Time
Once your payment is completed, they will arrange shipment within 48 hours. However, delivery times may be slightly delayed from the expected schedule.
Return and Exchange Policy
Customers can return products without reason within seven days, provided the items and packaging are kept in their original condition—tags intact, unused, unwashed, and with all accessories included—and the return does not affect resale. This service applies to mainland China orders. If a paper invoice was included, please send it back together with the return package.