Nine Star Botanicals is a distinguished health and wellness brand dedicated to creating high-quality Chinese herbal remedies and skincare solutions. Established in 2018, our core mission is to blend traditional Chinese medicine wisdom with modern wellness practices, offering customized topical applications and liniments crafted by experts in Chinese herbal medicine. We are committed to providing authentic, naturals products that promote inner alignment and holistic health, empowering our customers to achieve balance both inside and out. Recognized for our integrity and expertise, Nine Star Botanicals upholds high standards of quality and transparency, ensuring trust and reliability. Our key promises include sustainable sourcing, eco-friendly packaging, and exceptional customer support. Whether seeking healing, rejuvenation, or guidance, our products serve as a beacon of well-being, rooted in ancient wisdom yet tailored for contemporary lifestyles.

Refund Policy

After your return is received and inspected, you will get an email confirming receipt of your return. You will also be informed whether your refund has been approved or rejected. Please note that only items purchased at regular price are eligible for refunds; sale items are non-refundable.

Return Policy

The return window is 30 days from the date of purchase. If more than 30 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange. To qualify for a return, your item must be unused, in the same condition as when received, and in its original packaging.

Shipping Policy

You are responsible for paying your own shipping costs for returning items. Shipping charges are non-refundable. If a refund is issued, the cost of return shipping will be deducted from the total refund amount.