Founded on the principles of quality, authenticity, and exceptional customer service, New York First is a premier family-owned retailer specializing in unique home and garden items, kitchen and dining essentials, gourmet food and beverages, and distinctive New York City-style tableware, wine, and glassware. Our core mission is to bring the vibrant energy and memorable shopping experiences of New York City directly to our customers, offering curated products that blend tradition with innovation. Renowned for our trusted reputation, we emphasize personalized service and a commitment to sustainability, including exclusive designs and eco-friendly materials. As a trusted name in the market, we strive to create a warm, reliable shopping environment where every customer feels valued—because at New York First, your satisfaction is our top priority.

Shipping Policy

Normal shipping and order processing occur from Monday to Friday, excluding holidays. Orders placed before 2:00 PM ET are generally shipped on the same day. Orders made after 2:00 PM ET will be shipped the next business day.

Return Policy

The customer service team aims to handle returns and exchanges promptly and accurately to ensure a positive experience. Returned items should be in new, unused condition (using original packaging) and returned within 30 days of purchase.