National Balsa Wood Co. is a leading provider dedicated to serving model makers, manufacturers, architects, and students with high-quality, sustainable wood products for over 20 years. Our core value lies in combining industry expertise with direct access to plantation sources, enabling us to offer unmatched savings on premium materials such as balsa wood, basswood, plywood, cherry, walnut, maple, and mahogany. As a trusted name in the market, we prioritize reliability, quality, and customer satisfaction. Our state-of-the-art facilities ensure consistent product excellence, while our commitment to sustainability underscores our responsibility to the environment. We pledge to deliver secure, efficient shopping experiences, along with responsive support—whether through our online store or direct communication via email and phone. At National Balsa, we strive to be your dependable partner in woodworking and modeling projects, delivering value, trust, and top-tier materials tailored to your needs.

Shipping Policy

Shipping costs are automatically calculated before you submit your payment information. Orders are typically shipped within 1-2 business days. Since most items are made to order, please be aware this may result in a delay in shipping your order.

Return Policy

Returns for exchange or refund are accepted within 7 calendar days after delivery. Beyond this period, at their sole discretion, only exchanges or store credits will be offered. Items must be in "new, unaltered and unused condition".

Refund Policy

If you receive a damaged item or if an item is shipped incorrectly, please contact Customer Support immediately. Items that are defective and shipped by them or items that you did not order but received from them are eligible for store credit or a cash refund.