Founded in 2017 by three women from South Korea, Getrael is a pioneering brand committed to elevating women's health and well-being through high-quality, organic menstrual products. Combining advanced Korean manufacturing technology with premium American organic materials, Getrael offers a range of tampons, pads, and wellness products that prioritize safety, comfort, and effectiveness. Recognized for its dedication to sustainability and social impact, Getrael works closely with community partners to promote menstrual education and distribute feminine essentials to underserved populations. As a trusted leader in the eco-friendly feminine care market, Getrael promises to deliver safe, natural, and innovative solutions that support women throughout their lives while advocating for menstrual dignity globally. With a professional and reliable approach, Getrael is committed to making better cycle care accessible and empowering women worldwide.

Shipping Policy

They provide free standard shipping on all orders exceeding $50 USD, including subscriptions and one-time purchases (excluding taxes, promo codes, and reward codes). Orders under $50 will incur a ground shipping fee of $6.99.

Return Policy

If you are not completely satisfied for any reason, simply send them an email within 30 days of your purchase. Their customer service team will assist you personally.

Exchange Policy

They accept exchanges on underwear up to 30 days from the date of purchase.

Refund Policy

They will notify you once they have received and inspected your return, and will inform you whether the refund has been approved. If approved, your refund will be processed automatically to your original payment method.

Rewards Policy

You can join Rael Rewards for free to enjoy exclusive offers, free products, and perks. Redeem points for special discounts.