FirstCry is Asia's largest dedicated online retailer for baby and kids' products, committed to providing a trusted shopping experience for families across India. Our core mission is to offer the widest selection of top-rated brands and high-quality products at the best possible prices, ensuring parents can find everything they need from pregnancy through their child's early teens. We pride ourselves on serving as a reliable partner, with a focus on exceptional customer service, timely delivery, and a seamless shopping experience. Our extensive range includes diapers, baby food, nursery furniture, clothing, toys, and educational supplies, sourced from leading domestic and international brands. Recognized for our credibility and extensive market reach, FirstCry is dedicated to making parenting easier and more affordable. We also prioritize customer satisfaction with features like free delivery and easy returns, reflecting our commitment to trust and reliability. With a professional and dependable approach, FirstCry strives to be the go-to destination for all things baby and childhood, helping families nurture their little ones with confidence.

Refunds

In case of returns, the refund process will begin once the product has been received back at our facility and all quality checks and verifications on our end have been completed. The method of refund may vary depending on the original payment method used during the order placement.

Payment

We accept Credit Cards, Debit Cards, and EMI payment options.

Shipping Policy

Firstcry delivers to nearly all regions of India. Orders placed will be shipped within 24-72 hours. Shipping is done every day except Sundays and National Holidays.

Shipping Charges

A flat shipping fee of Rs.50/- applies to all orders below Rs.699/- (excluding COD fees, taxes, shipping charges, or any discounts from coupons or offers). For orders of Rs.699/- or more, free shipping is available only at select locations. For other locations, additional shipping fees will apply. In those locations, the Rs.50 shipping charge will be added to the shipping costs for all orders below Rs.699/-.