Faithfull The Brand, established in Indonesia in 2012, embodies a commitment to authentic, high-quality, and sustainable fashion designed for the free-spirited and romantic at heart. Specializing in vintage-inspired apparel, the brand is renowned for its charming prints, unique designs, and handcrafted craftsmanship developed in close collaboration with Bali's local communities. Our core value is to deliver timeless pieces that evoke summer, travel, and sunshine, offering women around the world effortless, stylish clothing perfect for everyday or vacation. Faithfull is celebrated for its trustworthy reputation, being available through top global retailers such as Neiman Marcus, Net-A-Porter, and Selfridges, which underscores its standing as a reputable and fashionable choice. With a strong focus on sustainability and ethical production, the brand pledges to use conscious materials and practices. Whether shopping online or in select stores, customers can expect quality, authenticity, and exclusive designs that elevate their daily wardrobe while supporting fair labor and eco-friendly initiatives.

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Gift Certificates

Gift certificates are valid for 12 months from the purchase date. If you use a gift certificate to buy an item and return it, the refund will be credited back to the gift card for the full value of the item (minus shipping charges).

Shipping Policy

All orders are shipped from their warehouse in Irving, California, USA within 1-2 business days after purchase. Shipping times include processing and transit. Free ground shipping is available for orders over $150.

Return Policy

They want you to be completely satisfied with your online purchase. If you change your mind for any reason, you can return your item to their warehouse in Botany, Sydney within 21 days of purchase for a full refund or store credit for the item's value.

Payment Methods

They accept Visa, MasterCard, and American Express. Please note that cards issued by local banks not listed above are not accepted through their global processing systems. In such cases, they recommend using PayPal instead.