Established in 2000, Escentual.com stands out as a trusted leader in the UK's online beauty retail space, renowned for its commitment to quality, service, and customer satisfaction. As a premier destination for health, beauty, skincare, makeup, hair care, fragrance, and beauty tools & accessories, we curate only the best brands and products to ensure our customers receive authentic and effective solutions. Despite our prominent market presence, especially in Wales, we pride ourselves on being a close-knit business that genuinely cares about each customer's experience. Our store is synonymous with reliability, offering key features such as free returns and exclusive access to premium products. Proudly certified and respected in the industry, Escentual.com continues to deliver exceptional value and trustworthiness to beauty enthusiasts seeking excellence.

Shipping Policy

All prices quoted for delivery outside the UK do not include VAT; this will be charged upon delivery of your order. Please note that these costs will vary by country, and Escentual is unable to advise on the amounts or accept responsibility for these costs.

Return Policy

If you wish to return any items, please contact their customer advisors by email, who will inform you of the exact procedure based on your circumstances.

Payment Methods

They accept payment by the following credit and debit cards: Visa, Mastercard, Switch, American Express, Maestro, Solo, Delta, Discovery – USD only. They also offer the option to pay via PayPal.