Dr.HoNow.com is a trusted leader in health and beauty, specializing in innovative medical and self-care products designed to alleviate musculoskeletal pain and promote overall well-being. Founded by Dr. Michael Ho, a seasoned chiropractor, acupuncturist, and engineer enthusiast with over 35 years of clinical experience across multiple countries, our brand combines scientific expertise with a genuine commitment to patient health. We offer a curated range of high-quality, effective products that target muscle, joint, and nerve discomfort, emphasizing natural healing and ergonomic wellness. Recognized for our integrity and dedication to improving lives, we are proud to uphold a reputation for reliability and advanced solutions in the health industry. Our key promise is to provide safe, effective, and trusted self-care options, backed by extensive research and real-world experience, empowering consumers to take control of their health with confidence and comfort.

Free Shipping

They are pleased to offer free shipping within Canada and neighboring US states for all orders exceeding $300.00 before tax. When you include dr-HO products worth more than $300.00 in your order, the free shipping discount will be automatically applied during checkout. Standard shipping rates will remain free for non-contiguous states, but small surcharges will still apply.

Transportation Time

Scheduled shipments will arrive within 3-10 business days, depending on your proximity to their shipping centers. Rush Shipping is available in Canada for an additional fee of $15 or $19.99 in the US, delivering your dr-HO products within 3-4 business days.

Refund Policy

Once your return is received and reviewed, the refund will be credited back to the same credit card used for the purchase. All refunds are processed within 1-2 weeks after they receive the returned items from their warehouse.

Cancel the Order

Cancellations must be requested by contacting customer service. Please note that they prioritize rapid shipping of your order, so the window for cancellation is very limited. Once the order reaches a certain stage of processing, cancellation may no longer be possible. However, your order includes a 90-day money-back guarantee, encouraging you to try the product. If unsatisfied, you can return it at any time.