Charlotte Tilbury is a globally renowned beauty brand dedicated to empowering individuals through innovative and accessible makeup and skincare products. With over 28 years of industry expertise, Charlotte herself is celebrated as a creative visionary and innovator, revolutionizing beauty with transformation makeup tricks and easy-to-use tools designed for all ages and skin types. The brand's signature collections, such as the iconic HOT LIPS lipsticks inspired by the world's most mesmerizing stars, exemplify its commitment to quality, creativity, and consumer connection. Recognized for its excellence and trusted by millions worldwide, Charlotte Tilbury is committed to sustainability, offering sustainable materials and eco-conscious practices in its product lines. The company ensures a premium shopping experience with transparent policies like free returns and exclusive designs, making beauty both effortless and reliable. Rooted in a rich creative heritage and renowned in the beauty industry, Charlotte Tilbury continues to set new standards in the market while consistently delivering value and confidence to consumers globally.

Shipping Policy

Express shipping costs £5.95 or is free on orders over £185. Place your order before 8pm from Monday to Thursday for next-day delivery via Evri. Orders made after 8pm or on Friday through Sunday will be delivered within 1-2 days.

Return Policy

They accept returns of unused or lightly used items free of charge for a full refund within 30 days of purchase. Refunds may take up to 21 working days to appear in your bank account. The return process has been improved. Please follow the instructions below to ensure your return is processed as quickly as possible.

Payment Methods

They accept all major credit cards (Visa, Visa Debit, MasterCard, and American Express), as well as PayPal and Klarna Pay Later in three installments.