Aida Bicaj is a premium skincare and beauty brand dedicated to helping consumers achieve timeless, radiant skin through scientifically advanced formulations. Rooted in a commitment to efficacy and safety, our products are developed in collaboration with dermatologists, skincare experts, and aesthetic professionals, ensuring high-performance results backed by rigorous research. Specializing in luxury medical skincare, Aida Bicaj offers a curated selection of high-quality products free from mineral oils, parabens, and artificial fragrances, emphasizing safety and sustainability. We are recognized for our reliability, quality, and innovation within the industry, trusted by consumers worldwide. Our key promise is to deliver effective, dermatologist-approved solutions that support your beauty and wellness journey, complemented by excellent customer service and clear transparency. With a focus on sustainability and integrity, Aida Bicaj aims to set new standards in premium skincare—your partner in lasting beauty.

Returns

You have 14 calendar days from the date you receive an item to return it. To qualify for a return, the item must be unused, unopened, with the seal unbroken, and in the same condition as when received. The item must be in its original packaging. You will need to provide the receipt or proof of purchase.

Shipping

You are responsible for paying your own shipping costs for both delivery and returns. Free shipping will be waived for returns that are not due to an error on our part. If a refund is issued, the cost of return shipping and any free shipping (when return is not caused by our error) will be deducted from your refund.

Sales tax

Sales tax will be added to orders where applicable. It will be shown during checkout along with any other relevant pricing information related to your order.