Gift Certificates
*Minimum purchase amount is $25, maximum is $50. Please note that gift certificates cannot be combined with any promotional discounts.
Damage
While they take pride in their protective packaging, accidents can happen. If your item is damaged during shipping, they are happy to offer a free replacement case.
Delivery
Great question! Most orders require only 3 business days to produce your custom MyCustomCase product. After your purchase is completed, your item will be shipped using your selected shipping method.
Return Policy
They want you to be completely satisfied with your MyCustomCase experience. If you're not happy with your order, you can return unused items within 30 days of receipt for a replacement or refund, subject to the terms outlined in their Returns/Refunds policy.
Shipping Policy
Please allow up to 5 business days for printing and processing, plus additional transit days as specified below. Orders placed after 5 PM will require an extra processing day. Hard shell cases are processed within 3 business days. Folio, clear, and leather cases take 2-3 business days. Popgrips are processed within 2 business days. Wireless chargers and Apple Watch bands are processed within 3 business days.